{"id":8374,"date":"2023-08-10T12:58:54","date_gmt":"2023-08-10T11:58:54","guid":{"rendered":"https:\/\/www.vogo-group.com\/business-case\/vogosport-in-the-strategy-of-fan-experience-of-rc-lens\/"},"modified":"2023-08-25T14:29:27","modified_gmt":"2023-08-25T13:29:27","slug":"vogosport-in-the-strategy-of-fan-experience-of-rc-lens","status":"publish","type":"business-case","link":"https:\/\/www.vogo-group.com\/en-us\/business-case\/vogosport-in-the-strategy-of-fan-experience-of-rc-lens\/","title":{"rendered":"VOGOSPORT PULSE to enhance the in-stadium experience for RC Lens fans"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">The customer<\/h2>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">RC Lens<\/mark> is a professional soccer club, joining <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">Ligue 1<\/mark> in the 2019-2020 season. Playing at home at the Stade Bollaert, the club has arguably the most fervent fan base in France. The Rouge &amp; Or is proudly worn in the stands, and the atmosphere is warm and friendly.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"294\" src=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/image1-RCLENS-1024x294.png\" alt=\"\" class=\"wp-image-3866 size-full\" srcset=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/image1-RCLENS-1024x294.png 1024w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/image1-RCLENS-300x86.png 300w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/image1-RCLENS-768x220.png 768w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/image1-RCLENS.png 1307w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-group alignfull has-blanc-color has-noir-background-color has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ef968c5b wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-right:1em;padding-bottom:var(--wp--preset--spacing--80);padding-left:1em\">\n<h2 class=\"wp-block-heading has-text-align-center\">The brief<\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-bea02a06 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\">To accompany the rise to <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">Ligue 1<\/mark>  of the club, the marketing &amp; sales team is rolling out new digital services and hospitality features for the 2019-2020 season, to boost matchday attendance and enhance the fan experience.  <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGO<\/mark>  is part of the adventure&#8230; Review with <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">Fabien Simon<\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">RC Lens<\/mark> Brand Manager.<\/p>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The deployed solution<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT PULSE<\/mark> is deployed as a Live &amp; Replay video solution in all hospitality areas, via the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT<\/mark> application, available to spectators in the VIP tribune.  <\/p>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\">In addition, the club is installing a large touch screen in the premium &#8220;L&#8217;exclusif&#8221; lounge on the 2nd floor. Set up on a platform in the heart of the show, the screen is used to support a unique post-match animation, based on content from the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT<\/mark> solution. In general, Fabien Simon, Brand Manager, organizes the event.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group columns-500 is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\"> <\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-3 is-cropped after-slash wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80)\">\n<figure class=\"wp-block-image size-full\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"3953\" src=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9283-1024x768-2.jpg\" alt=\"\" class=\"wp-image-3953\" srcset=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9283-1024x768-2.jpg 1024w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9283-1024x768-2-300x225.jpg 300w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9283-1024x768-2-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"3952\" src=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308-1024x768.jpg\" alt=\"\" class=\"wp-image-3952\" srcset=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308-1024x768.jpg 1024w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308-300x225.jpg 300w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308-768x576.jpg 768w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308-1536x1152.jpg 1536w, https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/08\/IMG_9308.jpg 2016w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">The result, with Fabien Simon:<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cf05694f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-style:normal;font-weight:700\">Closer contact with VIP lounge guests<\/h3>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Before the start of the match or at half-time, I announce the guest player who will be debriefing the match after the final whistle. Over the course of the season, we&#8217;ve succeeded in creating a sense of expectation and <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">excitement<\/mark> among our guests, who talk to each other before the game about who&#8217;s coming? A striker? &#8230; During the match, I tag the most remarkable actions on the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT<\/mark> screen, memorizing the passages we&#8217;ll discuss with the player and the most appropriate <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">viewing angles<\/mark>. The event takes place after the match and lasts around 20 minutes. I&#8217;m on the stage with the guest player, on either side of the touch screen. Lounge guests gather around the stage, less than 4 meters from the player, reflecting the club&#8217;s <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">commitment to proximity<\/mark>. The animation is designed to be interactive: if at first people were a little shy, it works perfectly today. We even create challenges between former players and guest players. I also give guests the opportunity to<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">interact <\/mark>with the player, ask questions and delve deeper into topics. After the animation, a signing session is organized for young and old, for the pleasure of all.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-style:normal;font-weight:700\">The VOGOSPORT application for the general public: a useful and rewarding service<\/h3>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">In addition to the<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">touch-screen<\/mark> entertainment, the club has made the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT<\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">app<\/mark> available to spectators in the MAX LEPAGNOT VIP stand, starting in the 2019-2020 season. During the match, they can use their smartphone to <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">access live feeds from the cameras filming the match<\/mark>, with the option of instantly rewinding to see the action again in slow motion, frame by frame, or zooming in to get closer to the action. From the 2020-2021 season onwards, these functions will be fully integrated into the<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">official RC Lens application<\/mark>, for a simplified, unified digital experience.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-3e1d588b wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--60)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=zyPPZ9R9Z7k&#038;feature=youtu.be\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>&#8220;Over the years, the organization of the entertainment has been refined and optimized, and continues to improve. We&#8217;ve succeeded in creating an event during which the players in the match come on stage. When a striker arrives to comment on his goal, the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">added value<\/mark> is greater for the guests than with just one journalist&#8230; The introduction of the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">VOGOSPORT<\/mark> touch screen is a great opportunity to get <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">up close<\/mark> and personal<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">with<\/mark> VIPs, and to do so in a very spontaneous way.<br\/><\/p><cite>Fabien Simon,<br\/><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bleu-vogo-color\">Brand Department Manager<\/mark><\/cite><\/blockquote><\/figure>\n<\/div>\n\n<div class=\"wp-block-group alignfull has-blanc-color has-noir-background-color has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b892d6e2 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-right:0em;padding-bottom:var(--wp--preset--spacing--80);padding-left:0em\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:1em;padding-left:1em;flex-basis:30%\">\n<h2 class=\"wp-block-heading\">The solutions we use<\/h2>\n\n\n\n<p>Discover the solutions used in this case study<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column qce-responsive-align-full is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"qce-block-solution-slider swiper\">\n\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t<div class=\"qce-block-solution-slider__content\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"featured_image\" src=\"https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/07\/eedccaacba8c634ad3ba975c84083806.jpg\" alt=\" solution VOGOSPORT PULSE pour ESPORT\" \/>\n\t\t\t\t\t\t\t<div class=\"qce-block-solution-slider__taxonomies\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\t\tclass=\"qce-badge-solution\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color:#0aacc9;\">\n\t\t\t\t\t\t\t\t\t\tPro Sport\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\t\tstyle=\"color:#fff;text-transform:uppercase;font-weight:500; font-size:13px\"> Video solution<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"qce-block-solution-slider__logo\"\n\t\t\t\t\t\t\t\tstyle=\"-webkit-mask-image: url(https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/07\/Vogosport-pulse.svg);\n\t\t\t\t\t\t\t\t\tmask-image: url(https:\/\/www.vogo-group.com\/wp-content\/uploads\/2023\/07\/Vogosport-pulse.svg);\"><\/div>\n\t\t\t\t\t\t\t<p>The VOGOSPORT PULSE is a &#8220;second screen&#8221; video solution designed to enhance the in-stadium experience of spectators at televised sporting events.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<div class=\"wp-block-button is-style-outline\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/www.vogo-group.com\/en-us\/solution\/vogosport-pulse\/\">\n\t\t\t\t\t\t\t\t\tDiscover\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"swiper-pagination\"><\/div>\n\t<div class=\"swiper-navigation\">\n\t\t<div class=\"swiper-button-next\"><\/div>\n\t\t<div class=\"swiper-button-prev\"><\/div>\n\t<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The customer RC Lens is a professional soccer club, joining Ligue 1 in the 2019-2020 season. Playing at home at the Stade Bollaert, the club has arguably the most fervent fan base in France. The Rouge &amp; Or is proudly worn in the stands, and the atmosphere is warm and friendly. The brief To accompany [&hellip;]<\/p>\n","protected":false},"featured_media":8375,"template":"","metier":[79,123],"type-de-solution":[137],"class_list":["post-8374","business-case","type-business-case","status-publish","has-post-thumbnail","hentry","metier-sport-elite-en-us","metier-solutions-for-fans-spectators","type-de-solution-video-solution"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/business-case\/8374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/business-case"}],"about":[{"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/types\/business-case"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/media\/8375"}],"wp:attachment":[{"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/media?parent=8374"}],"wp:term":[{"taxonomy":"metier","embeddable":true,"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/metier?post=8374"},{"taxonomy":"type-de-solution","embeddable":true,"href":"https:\/\/www.vogo-group.com\/en-us\/wp-json\/wp\/v2\/type-de-solution?post=8374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}